You have the right to return a product and get a full refund or exchange the product, within 15 days from receiving the goods. If You change your mind about a product You have to contact us within this time. We are unable to take back products that have been processed or used.

If the product is defect, damaged or if the return is due to a mistake made by us, we will in this case bear or reimburse the delivery cost. Please report the reclamation to us ( koukoutsi.shop@gmail.com ) before returning the product, then return the product together with your receipt to this address:

koukoutsi
Skoufa str. 81
10680 Athens
Greece